Shopify marketing agencyThe problem is almost never the product. It's the store slowing it down.
A screen types the addresses of three stores we built, soloio.com, eleonoramorales.com and skinv.com.co, and scrolls through each. Then it shows the system as we're building it at soloio. Grow your sales: Meta, Google and Analytics connected to Shopify. Set up your CRM: the physical stores and Shopify in one customer base that feeds email. Build WhatsApp agents: they read the catalog and the inventory.
We connect your Shopify store, your ads, your customers and your WhatsApp into one system. You sell more, and it costs less and runs more efficiently than a traditional marketing agency.
The ecosystem
Your store, all talking to each other.
Shopify charges and ships. Around it we connect everything else, and every piece decides with what's really happening in your store. That's why it costs less to run and everything responds faster.
01 / 08 · WhatsApp
Nobody waits for an answer
It replies, advises and closes the sale at any hour, in your brand's voice. No sale goes cold while someone waits.
- WhatsApp: Nobody waits for an answer. It replies, advises and closes the sale at any hour, in your brand's voice. No sale goes cold while someone waits.
- Instagram: Interest never slips away. Every comment gets an answer, and the conversation moves to DMs when it's time.
- Ads: Your budget goes to what sells. Ad spend is decided with real sales and the margin beside it, not with likes.
- Numbers: You know what's profitable. Real margin, what's running out and which customers are going cold, on a dashboard you open whenever you want. No waiting for the monthly report.
- Customers: Past customers come back. Welcome, abandoned cart, repeat purchase and birthday run on their own. There's almost always more revenue in your list than in new ads.
- Photos: New product, photos ready. Every new piece launches with its photos and scenes without waiting for a shoot. We change the scene, never the product.
- Catalog: What arrives, sells. From the warehouse to the live product page, with title, sizes and photos, without taking hours from your team.
- Stores: Store and web, as one. One inventory and one customer list across your physical stores and your website. Nothing gets sold twice.
It sells while your team sleeps.
A customer asks about a size at 3 in the morning. The advisor answers, holds the piece, sends the payment link and confirms the order. By the time your team arrives, the sale is done.
- Replies in seconds, at any hour.
- Knows your catalog and inventory: never offers what you don't have.
- When a person is needed, it hands over to your team.
Video: a customer writes on WhatsApp at 3:12 in the morning asking for a pink hoodie in a medium. The advisor confirms one is left, promises delivery before Friday, holds the piece, sends the payment link and confirms the order at 3:14.
Content · made at Monza
Campaigns, catalog and social, every week.
It comes out of the same system that sells, for brands like soloio and Eleonora Morales and for our own Instagram. Your brand publishes at the pace it needs, without staging a production every time.
A trail of photos that appears as you move your mouse or finger: soloio campaigns, Eleonora Morales editorials for her social media and posts from Monza's Instagram.
REAL CASE
We built this. It's selling today.
Eleonora Morales, circular fashion and pre-owned luxury. Store, catalog, customers and WhatsApp connected into one operation: the advisor answers at any hour, every new piece goes live without waiting for a shoot, and the team knows what's selling.
24/7
someone answers on WhatsApp, even at dawn
4–5
people: the work a team like that used to do, the agents now do, and more efficiently
1
team answers for the whole operation
IN THE WORKS NOW
soloio. Printed linen, four stores of its own and an online shop. We are building its full digital operation.
Four shifts covered. One person accountable.
A store needs someone answering, someone on social, someone running the ads and someone watching what's profitable. Hired separately, that's four people or four vendors. Connected in one system, all four shifts are covered for less, and one team answers for the whole.
Who answers
No sale goes cold while someone waits. It advises, sorts out the size, builds the cart and closes on WhatsApp in your brand's voice, at any hour. After the purchase it keeps going: order, shipping, exchanges and the review.
Who tends social
The interest a post creates never slips away. Every comment gets an answer and the conversation moves to DMs when it's time. We run it on our own brand first.
Who runs the ads
Your ad budget goes to what sells. It's reviewed every day against real sales with the margin beside it, not likes, and Edgar makes the final call.
Who watches the numbers
You know what's profitable before month-end: real margin, what's running out, which customers are going cold and what they're worth over time. It's the dashboard, and you open it.
FREE · 3 SLOTS A MONTH
Send us a link to one of your products.
We'll send that page back, built by us.
Not advice, not a PDF. It's your product page rebuilt and live, next to yours — with a 0–100 index and evidence for every point.
Frequently asked questions
What does a Shopify marketing agency do?
It makes the store sell more. At Monza Lab that means connecting everything that moves a sale: your Shopify store, ads on Meta and Google, your customer base, the catalog and a WhatsApp advisor that answers at any hour. We run it as one system, month to month, and we answer for the result.
How is it different from a traditional marketing agency?
Everything works connected. A traditional agency usually delivers posts, campaigns and reports separately. Here your store, your ads, your customers and your WhatsApp talk to each other, and the agents do the work that used to take a team of four or five people. That's why you sell more and it costs less to run.
How much does a Shopify marketing agency cost?
It depends on what needs connecting: how many products you have, which markets you sell in and what already works. There's a build with a delivery date, then month-to-month operation with no lock-in, with part of the fee tied to what the system sells. As a reference, projects start in the thousands of dollars; you settle the number with Edgar after we see your store.
How long until it's up and running?
The full build takes twelve weeks and has a delivery date from day one. We start with the WhatsApp advisor and your customer base, which pay back fastest; then come the store, the catalog and the ads.
Can you answer my customers on WhatsApp at any hour?
Yes. The advisor answers in your brand's voice, sorts out the size, builds the cart and closes the sale, even at dawn. It reads your live inventory, so it never sells what you don't have. After the purchase it follows up on the order, shipping and exchanges. When a conversation needs a person, your team takes it.
Do I need my store on Shopify?
We work on Shopify. If you already sell there, we connect what you have without touching your orders, inventory or payments. If not yet, we build the store as part of the system.
Do you work with brands outside Colombia?
Yes. We have clients in Colombia, Spain, Portugal, Germany and the United States, and the system works the same in any market. This site runs in four languages.
Do you use artificial intelligence?
Yes, where it makes things cheaper and faster: the WhatsApp advisor, the catalog photos and the daily read of the ads. What you get is the result, not the tool: brand and budget decisions are reviewed by a person, and Edgar makes the final call.